Centre of Expertise for Accessible Client Service

The Centre of Expertise for Accessible Client Service helps to foster an accessibility-focused culture by offering expert advice and support to:

Adopt inclusive design principles into new or existing program design and service improvement initiatives;
Understand the way people live with a disability and the service barriers that create a challenge for them;
Identify the accessibility solutions that will make it easier for clients to access our programs and services;
Lead on the program and service design and delivery to realize Goal 4 of the Public Service Accessibility Strategy (PSAS).